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Contact CasinoPie

Contact CasinoPie

We are here to help. Whether you have a question about a specific bonus code, want to share your experience with a casino, or need to report a predatory platform, the CasinoPie team is ready to listen. Transparency is our core mission, and real player feedback is a vital component of our data-driven Trust Index.

How to Reach Us

Our team of iGaming experts is constantly monitoring the market, but the best insights often come directly from our community. We aim to respond to all player inquiries within 24 to 48 hours.

  • General Support & Feedback: For questions regarding our guides, bonus codes, or website functionality, please email us at: hello@casinopie.com

  • Report a Casino: Did a casino unfairly delay your withdrawal or hide predatory terms? Let us know. Your reports directly influence the Reputation pillar of our CasinoPie Trust Score. Email us with the subject line "Casino Report."

Business & Partnership Inquiries

Are you an online casino operator or game provider looking to be featured on CasinoPie? We are always looking to expand our database with high-quality platforms.

Please send your partnership proposals to hello@casinopie.com.

A quick reminder to our partners: CasinoPie operates on strict editorial guidelines. We do not sell Trust Scores, and we do not alter data for compensation. Every casino submitted for review will undergo our rigorous, objective testing process before being listed.

Company Information

CasinoPie is proudly owned and operated by iBetMedia UAB, a leading global iGaming digital marketing agency and premium affiliate network. We combine technical expertise with a passion for fair gambling.

Corporate Details:

  • Company Name: iBetMedia UAB

  • Location: Vilnius, Lithuania (LT)

  • Contact Email: hello@casinopie.com

Frequently Asked Questions

While we cannot act as a legal mediator or directly recover funds on your behalf, we highly encourage you to report unfair practices to us. If a casino is holding legitimate winnings, we will investigate the issue and significantly lower their Trust Score or blacklist them to protect other players. We also recommend filing a formal complaint with the casino's licensing authority.

About the Editor

Ivan Potocki
Ivan PotockiChief iGaming Analyst & Senior Editor, CasinoPie